Case Study
How OSF Healthcare upleveled incentive compensation to improve retention, productivity and performance
Hear directly from OSF HealthCare about their experience aligning with ProCARE Portal as their partner in provider incentive compensation automation.
Challenge
Post consolidation of 12 regional hospitals in the mid 2010s, OSF’s goal was to shift from straight fee-for-service models to progressive productionbased plans rooted in value and collaboration. Doing so, however, surfaced disparities in individualized employment agreements, structures, and benefits. Manual processes and assorted compensation models hindered efficiency, transparency, and strategic alignment.
OSF’s Compensation Plans and Incentive Measures are complex, with nine unique comp structures leveraged and customized across specialties, regions, and overarching components. The models all have intentional design, governance, and guiding principles and all include aspects of quality, access, and teamwork.
Solution
OSF Healthcare partnered with ProCARE in its groundbreaking path to refine its compensation frameworks and confront the intricate challenges of departmental integration, data transparency, and operational efficiency head-on. ProCARE’s revolutionary platform is equipped with a powerful rules engine and robust support from the Professional Services (PS) team, designed to seamlessly integrate complex data streams across Finance, Operations, and Human Resources.
Approach
Simple & complete integration
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
Analytics, benchmarking, FMV, modeling & shadowing
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
Role-based access
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
Facilitate provider engagement
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
Empowered workforce
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
Tech Infrastructure
ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process
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Hear from the OSF Team
Tonya Allen
Mathew Hanley
Craig Edwards
Brent Lawles
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