OSF Healthcare & ProCARE: A Case Study

OSF Healthcare & ProCARE: A Case Study

OSF Healthcare upleveled incentive compensation to improve retention, productivity and performance

Bridging the gap between complex legacy data and enterprise-wide transparency

Challenge

Post consolidation of 12 regional hospitals in the mid 2010s, OSF’s goal was to shift from straight fee-for-service models to progressive production based plans rooted in value and collaboration. Doing so, however, surfaced disparities in individualized employment agreements, structures, and benefits. Manual processes and assorted compensation models hindered efficiency, transparency, and strategic alignment.

OSF’s Compensation Plans and Incentive Measures are complex, with nine unique comp structures leveraged and customized across specialties, regions, and overarching components. The models all have intentional design, governance, and guiding principles and all include aspects of quality, access, and teamwork.

Solution

OSF Healthcare partnered with ProCARE in its groundbreaking path to refine its compensation frameworks and confront the intricate challenges of departmental integration, data transparency, and operational efficiency head-on. ProCARE’s revolutionary platform is equipped with a powerful rules engine and robust support from the Professional Services (PS) team, designed to seamlessly integrate complex data streams across Finance, Operations, and Human Resources.

Approach

Simple & complete integration

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Analytics, benchmarking, FMV, modeling & shadowing

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Role-based access

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Facilitate provider engagement

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Empowered workforce

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Tech Infrastructure

ProCARE empowered the compensation team with a significant voice, influence, and control over downstream decisions, transforming what were once afterthoughts into integral parts of the process

Want to learn more? Read the full OSF Case Study:

Hear from the OSF Team

Tonya Allen

Mathew Hanley

Craig Edwards

Brent Lawles

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Restore compensation integrity & provider trust with a streamlined, error-free physician compensation process.